Support

support_agent_create

Create a support agent profile for this product.

Tool

support_agent_create

Create a support agent profile for this product.

Create a support agent profile for this product. Binding a Lessly identity is optional and the value is stored verbatim — nothing resolves it or checks that the user exists. An unbound profile is a bot or the client's own backend, and it replies exactly like a human agent does

Behavior

HTTP: POST /support/agents

Arguments

Name	Type	Required	Description
title	string	—	Job title shown under the name, e.g. "Support engineer"
avatarUrl	string	—	Absolute URL of the agent avatar image
displayName	string	•	Name the end user sees next to this agent replies
lesslyUserId	string	—	Lessly identity to bind this profile to, stored verbatim as an opaque string. It is never resolved, validated against the platform or enriched. Omit it for a bot or a backend profile. At most one agent per product may claim a given Lessly user

Response

Field	Type	Always	Description
id	string	•	Agent id
title	string	•	Job title shown under the name, or null if unset
isActive	boolean	•	A deactivated agent keeps its history but can no longer be put on a thread
avatarUrl	string	•	Avatar image URL, or null if unset
createdAt	string	•	ISO-8601 creation timestamp
updatedAt	string	•	ISO-8601 last-modification timestamp
displayName	string	•	Name shown next to the agent replies
lesslyUserId	string	•	Bound Lessly identity, stored verbatim and resolved by nobody. Null for an unbound profile — a bot or the client's own backend, which replies just like anyone else

Try it

Create a support agent profile for this product.

When to use

Example

Ask your agent something like this:

Create a support agent profile for this product.

The agent will invoke support_agent_create with these arguments:

{
  "displayName": "<displayName>"
}