Support

support_webhook_create

Tool

support_webhook_create

Register an HTTPS endpoint to receive Support events for this product, and mint its signing secret. The secret is returned here in clear and NOWHERE ELSE — exactly once, so store it now: it cannot be read back and can only be replaced by rotating it. Plain http:// endpoints are rejected

Behavior

HTTP: POST /support/webhooks

Arguments

Name	Type	Required	Description
url	string	•	HTTPS endpoint the event is POSTed to. Plain http:// is rejected
eventTypes	array	•	Event types this endpoint subscribes to. One or more of support.message.created, support.thread.status-changed, support.thread.assigned, support.survey.published, support.response.created
description	string	—	Free-form note about what this endpoint is for, up to 1000 characters

Response

Field	Type	Always	Description
id	string	•	Webhook id
url	string	•	HTTPS endpoint events are POSTed to
secret	string	•	The signing secret in clear. Shown exactly once, here — store it now; it cannot be read back and can only be replaced by rotating it
status	string	•	active or disabled
createdAt	string	•	ISO-8601 creation timestamp
updatedAt	string	•	ISO-8601 last-update timestamp
eventTypes	array	•	Event types this endpoint subscribes to
description	string	•	Free-form note, or null
secretPrefix	string	•	First characters of the signing secret, to tell endpoints apart. Never the whole secret

Try it

Register an HTTPS endpoint to receive Support events for this product, and mint its signing secret.

When to use

Example

Ask your agent something like this:

Register an HTTPS endpoint to receive Support events for this product, and mint its signing secret.

The agent will invoke support_webhook_create with these arguments:

{
  "url": "<url>",
  "eventTypes": "<eventTypes>"
}